Contact Us

Our Adviser Services team is available to you by contacting 1300 656 226 or alternatively you can email livingsuperadviser.au@ing.com. The team can assist you with enquiries relating to Living Super including:

Savings and Term Deposits

For account queries or to reset your password for the Adviser or IRESS website, please contact us on 1300 656 226. ING has a dedicated support team available to assist you with your queries from account opening to general account maintenance. Where applicable, the Adviser Support Team can assist you with:

Below are some other useful email contacts, we will endeavour to respond to you as soon as possible

Enquiry Email address
Savings and Term Deposit Enquiries direct.adviser.au@ing.com
New Applications adviser.applications.au@ing.com
Adviser Authorisation forms adviser.admin.au@ing.com

ING Representatives

Amanda Sorensen

Partner Services Officer
Email: wealthpartners.au@ing.com

Western Australia

Adviser Services

Michael Tarpey

Team Leader, Adviser Services
Phone: 1300 656 226

Dianne Harmsen

Senior Sales Support Associate, Adviser Services
Phone: 1300 656 226

Susan Milburn

Sales Support Associate
Phone: 1300 656 226

Investor Solutions

Rebecca Maxwell

Investor Solutions - Sales
Phone: 1800 209 744
Email: investorsolutions.au@ing.com

Contact us

Adviser Services Team

Monday-Friday: 9:00am-5:00pm
AEST/AEDT

Adviser forms and brochures

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View our interest rates

Process Turnaround Times

Full details on expected turnaround times for applications

The information about Living Super was prepared on behalf of Diversa Trustees Limited ABN 49 006 421 638, AFSL 235153, RSE L0000635, the Trustee of Living Super (fund), a sub-plan of OneSuper ABN 43 905 581 638 and the issuer of interests in the Fund. Living Super is a product issued out of the Fund. Insurance cover offered by the Fund is provided by MetLife Insurance Limited ABN 75 004 274 882 AFSL 238096. The Unique Superannuation Identifier (USI) for Living Super is 43 905 581 638 019.

ING is a business name of ING Bank (Australia) Limited (ABN 24 000 893 292, AFSL 229823, Australian Credit Licence 229823) and is the sponsor of the fund. An investment in the fund is neither a deposit nor liability of ING or any of its related entities and none of them stands behind or guarantees the fund.

The information on this webpage is general in nature only, and does not take into account your client's objectives, financial situation or needs. You should consider your clients personal circumstances, the appropriateness of the product and read the Product Disclosure Statement, Product Guide, Target Market Determination and Financial Services Guide available at ing.com.au/documents before making any decision to acquire, or continue to hold the product.